Month: July 2018

New Forrester report: ‘Speech analytics has found its voice with AI’

Some of us remember a time when devices were not able to respond to what you said verbally, although that now seems a long time ago. Behind all these suddenly loquacious machines, of course, are smart analytics that translate speech...

/ July 2, 2018

California lawmakers approve highly contested new data privacy rules, staving off a November ballot initaitve

California Governor Jerry Brown signed a bill Thursday that will give residents of that state the highest level of data privacy protection in the nation. The California Consumer Privacy Act gives consumers an array of new rights, including the right...

/ July 2, 2018